How do I take an order at the counter POS?

The ordering process is the central workflow. Learn how to process a sale, from selecting items to taking payment.

1. 📝 Start a receipt

1. Press "POS" on the left.
2. Click "+ New Receipt" in the top right.
3. Select the receipt type:
   • Standard receipt: For to-go orders or sales without a table number (retail).
   • Table receipt: If the receipt should be clearly assigned to a table number.

2. 🛍️ Select products

1. After selecting the receipt type, you will see your created categories and subcategories on the left.
2. Select all desired products here.
3. All selected products are grouped together on the receipt (cart) on the right.

3. 💳 Start payment

1. Below the total amount, select the desired payment method used by the customer (e.g. Cash, Card or vouchers).
2. Press the black button with the hand icon in the bottom right to start the payment process.

4. 📍 Select the on-site option

1. Select whether this is an on-site order (for consumption on the premises) or a to-go order. Select the appropriate option.

5. 💰 Process the tip

1. The tip screen appears. Here, you can:
   • Select a percentage tip.
   • Enter a specific tip amount under "Custom".
   • Optional: If the customer gives the tip directly to the cashier and you only want to record the amount, you can select "Custom", skip this screen, and then enter the total amount received.
2. Click "Start payment". The payment process is complete. The receipt can then be printed.