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Help Center & Knowledge Base

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Introduction

Basic information on the use of the cash register software

About the cash register softwareSystem requirementsInstallation and activation
3 article

Getting started

How do I create new products/items?How do I edit a product?How do I delete a product?
21 article

Installation & Setup

Preparing the DeviceInstall and Sign In to the Kassenheld POS AppSelect or create a team
10 article

kassenheld.de FAQ

What is Kassenheld and which industries is it suitable for?Is the POS system compliant with tax office requirements (KassenSichV / TSE)?What Hardware Do I Need to Use Kassenheld?
23 article

Payment

Everything about payment methods and payment processing

0 article

Features

Set up table planRinging Up ProductsEnd-of-Day Close
5 article