Setting Up the POS / Initial Installation

1. Preparation

You have received your POS.
First, connect the device to the power supply.
After starting it, you will be in the POS Android menu.

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2. Installing the Kasseheld POS App

Open the App Store on the device and search for the “Kasseheld POS” app.
Download the app and then launch it.

You are now in the POS sign-in area.
Sign in using the login details you provided when placing your order.

If you no longer know your login details, select “Forgot password”.
Request the reset link and follow the instructions to create a new password.

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3. Select or Create a Team

After successfully signing in, select the team you created when subscribing.
Alternatively, you can create a new team (an organisation).
To do so, enter your company name and the email address to which your invoices should be sent.

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4. Create a Location

Now complete your company details, tax information and contact details.
You can conveniently upload your company logo via the online portal:
👉 https://console.kassenheld.de

Then select how you would like to use the device.
In most cases, you should set the device as the main POS.

You are now in your POS interface.
At the bottom of the screen, you will see a red bar – click “Get started” there to begin the setup.

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5. Set Up Payments

Now add the payment methods your customers can use.
To get started, we recommend adding “Cash”.
If your device also supports card payments, add card payment as an additional payment method.
Otherwise, you can also add an external payment terminal here.

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6. TSE Setup

The next step is to set up the TSE (Technical Security System).
As you have already subscribed to it, activate the Fiskaly TSE directly in the app.

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7. Set Up the Printer

Now select your printer.
You can either use the system printer or connect an external printer.
Alternatively, you can connect a printer via Bluetooth – all available devices nearby will be displayed automatically.

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8. Industry-Specific Features

Depending on your industry and the package you have subscribed to, Kassenheld offers various additional features that you can activate.
Select the features relevant to your business – for example, the table plan if you operate a hospitality business.

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9. Product Categories & Products

The easiest way to create and manage your products and product categories is through the online portal:
👉 https://console.kassenheld.de

There, you can also upload your menu or price list as a PDF file.
The data will then be automatically transferred to your POS.

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10. Create Product Categories

Create product categories (product groups) to display your items clearly.
These groups appear when processing sales on the POS and make it easier to use.

Examples of product categories in hospitality:

• Soft drinks
• Spirits
• Starters
• Main courses
• Desserts

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Create Products

Enter all relevant product information, such as:

• Product name
• Price
• Tax rate
• Image (optional)

You can also create product variants (e.g. sizes or colours) here.
Finally, select the category to which the product should be assigned.