Ringing Up Products

How do I take an order at the counter POS?

The ordering process is the core workflow at your POS. Here, you will learn how to complete an entire sale, from creating the receipt to taking payment.

1. 📝 Start a receipt and select the type

1. Tap "POS" (Point of Sale) on the left.
2. Click "+ New Receipt" in the top right.
3. Select the receipt type:
   • Standard receipt: Ideal for to-go orders or sales without a table number (e.g. in retail).
   • Table receipt: Use this when the receipt needs to be clearly assigned to a specific table number.

2. 🛍️ Select products and fill the cart

1. After selecting the receipt type, you will see the categories and subcategories you created on the left.
2. Select all desired products by clicking them.
3. All selected products are automatically listed on the right side of the receipt (cart).

3. 💳 Start payment and select a method

1. Below the total amount, select the desired payment method your customer wants to use (e.g. Cash, Card, or Vouchers).
2. Press the black button with the hand icon in the bottom right to start the payment process.

4. 📍 Set the on-site option

• Now select whether this is an on-site order (for immediate consumption) or a to-go order.

5. 💰 Process the tip and complete the transaction

1. The tip screen appears:
   • You can select a percentage tip.
   • Under "Custom", enter a specific tip amount.
   • Note (Optional): If you only want to record the amount without processing it through the POS system, you can select "Custom", skip the screen, and then enter the total amount received.
2. Click "Start Payment".
3. The payment process is complete, and the receipt can be printed.